SOLUTIONS

WHAT YOU CAN EXPECT

We send your surveys online through email with a hyperlink to our survey site. 

We offer the option of EAP Benchmark Surveys sending surveys through regular mail for clients who make that choice.

By having an Independent organization complete your surveys, you receive:

• increased return rates;
• more honest responses; and
• greater confidence in the results.

SAVE STAFF TIME & MONEY: 

Your staff’s responsibility is narrowed down to only two tasks:

A. Enter the Client’s response to “May we send an evaluation survey to your home/office?”

1. Yes, please send an on-line survey

2. Yes, please send it by regular mail

3. No, I choose not to participate 

B. Printing reports

DAYBREAK TAKES FULL RESPONSIBILITY TO COMPLETE:

A. Emailing surveys

B. Sending surveys to clients who requested to receive their survey by regular mail

C. Receiving mailed surveys and entering them into your online database.

D. Technical support of the Web Server, upgrades, security, privacy, emailing, and data backup.

REPORTS INCLUDE

• The number (#) and percent (%) of the responses with accompanying graphs for each item
• Average Score of Overall Satisfaction
• % Return Rate
• Results are Benchmarked with similar EAP Companies.